3 retailers transform their IT environments with cloud managed hosting

The speed of retail is faster than ever.
As technological innovation fuels change in consumer habits and unprecedented growth in global markets, a strategic approach to IT is increasingly important for success in retail. Today’s customers enjoy a wide variety of buying options, which means that service outages and other technology-related issues may cause   more damage than lost sales. These problems can significantly harm a retailer’s reputation, leading long-term customers to take their business elsewhere.
Many retail companies are partnering with cloud managed hosting providers to transform their IT infrastructures into environments that can help them respond faster, more efficiently and more securely to the demands of the modern marketplace.
Here are three examples of retailers from around the world who are deploying cloud managed hosting solutions to help them stay ahead of the competition:
Global retailer achieves business growth goals
A global retailer based in the US needed a more flexible IT environment to enable faster responses to new opportunities and unexpected requests. As a young company, the retailer couldn’t take on any major capital expenditures or hire a large technical team to achieve its growth objectives.
The company extended its systems environment and added levels of service, cloud and management functionality. By using cloud managed services for its Oracle applications, the company could focus on growing its business rather than managing IT, helping get products and services to market faster and more securely than before.
The new infrastructure helped the retailer drive a better customer experience by scaling capacity up or down as needed and rapidly adjusting its business model in response to sudden market changes, all while avoiding a large, upfront capital expenditure.
Telecom retailer saves millions
After completing a large merger, a telecommunications retailer based in the United Kingdom needed to transform several siloed infrastructures into a consolidated IT environment.
To help reduce costs and better handle fluctuations in customer demand, the retailer deployed its new IT infrastructure in a hybrid cloud environment. This deployment enables the company to scale capacity as needed for seasonal shopping spikes such as Black Friday or a new mobile phone launch.
By consolidating its infrastructure services with cloud managed services, the retailer expects to save millions of dollars within the first two years of implementation.
Danish retailer frees up IT staff for innovation
A Danish retailer with many stores, distribution centers and suppliers located across several countries sought to gain a competitive edge through a better deployment of the SAP applications that support employees and customers in its physical and digital retail spaces.
To streamline operations, the company partnered with a cloud managed hosting provider to design a customized infrastructure-as-a-service (IaaS) private cloud solution to facilitate the processing power, reliability and scalability to support its SAP environment.
The retailer now has access to expert skill sets that help optimize uptime, support the evolution of its SAP environment and promote growth in new channels while removing the burden of service management from in-house IT staff. This improved efficiency also helps the retailer reduce operational costs while placing more focus on improving customer experiences.
Learn more about how a cloud managed hosting solution can drive value in across industries.
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Quelle: Thoughts on Cloud