Codify Academy, a San Francisco-based startup focused on developer education, has tapped a cognitive chatbot named Bobbot, which uses IBM Cloud with Watson technology, to increase enrollment and improve student experiences.
Bobbot uses IBM Watson Conversation Service to answer prospective and current students’ questions in natural language. According to Codify Academy, the cognitive chatbot’s interactions with website visitors has led to a 10 percent increase in enrollment.
In particular, Bobbot can answer common questions such as “What kind of job will I be able to find after I complete the program” or “How do I apply, and what are tuition rates?” enabling Codify Academy staffers to focus on more involved queries.
“IBM Cloud gave us the infrastructure and access to cognitive services, including Watson, that we needed to quickly build and deploy an intelligent and intuitive bot – in turn helping us to field all inquiries and significantly increase enrolment,” said Codify Academy’s Matt Brody.
Learn more about how Codify Academy’s cognitive chatbot uses IBM Cloud with Watson at Innovators Magazine or by checking out the press release.
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Quelle: Thoughts on Cloud
Codify Academy ups enrollment with Watson-powered cognitive chatbot
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