Explore IBM Cloud Orchestrator at InterConnect

To meet a wide range of business requirements, many companies build a complex multi-cloud environment. Managing multiple clouds used to be difficult. In 2017, is that still the case?
It shouldn’t be. IBM offers a complete cloud management platform that simplifies management of multi-cloud environments. Developers can use the platform to build and run applications on variety of clouds. IT can use the platform to help manage, deliver and govern services across the entire company.
With IBM Cloud Orchestrator, you can better manage your cloud applications and services from a single pane of glass. By leveraging hybrid cloud environments, you can reduce costs, get more value from existing investments and speed time-to-market.
IBM Cloud Orchestrator at InterConnect
This year, IBM InterConnect will offer a broad range of topics for IT operations executives and developers who want better control over their complex multi-cloud environments. You can discover the latest hybrid cloud management solutions. And you can learn from industry experts and peers on how to accelerate, optimize and scale across hybrid cloud environments.
The roster of speakers features real clients addressing real challenges across many different industries. Session leaders and panel groups will discuss the implications of multispeed IT and dealing with legacy, cloud-enabled and cloud-ready workloads. You can join a discussion about how open standards can facilitate optimal workload deployments to private and public clouds.
Automation is at the heart of managing hybrid cloud environments. We will discuss how IBM Cloud Orchestrator allows you to automate and standardize many manual IT processes. You can provide self-service opportunities to clients, as well as speed and consistency in service delivery.
Can&;t-miss IBM Cloud Orchestrator sessions
As you’re planning your InterConnect schedule, check out a few of the many sessions and educational opportunities around hybrid cloud and IBM Cloud Orchestrator. Click the following links for a few highlighted session details:

Session :Swiss Re&8217;s approach to content lifecycle management in a DevOps world
Session : Benefits of IBM Cloud Orchestrator Customization: Ativas&8217; datacenter case study
Session : Implementing a hybrid cloud environment in the financial sector at JN Data
Session : How IBM Cloud Orchestrator allowed Poste Italiane to integrate legacy services with cloud services
Session : From MSP to CSP: A hybrid journey in a transformed industry

I hope we’ll see you in Las Vegas this March. Explore about InterConnect 2017, and register to attend today.
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Quelle: Thoughts on Cloud

Technical Customer Success Manager

The post Technical Customer Success Manager appeared first on Mirantis | Pure Play Open Cloud.
Technical Customer Success ManagerAs our increasing roster of enterprises and service providers begin their cloud transformation, we are in need of technical and customer relationship talent to usher our customers through the operational challenges of adopting Mirantis as their platform. As a Technical Customer Success Manager, you will be one of the primary technical points of contact for our customers; helping to plan, implement, and coordinate ongoing operations of business critical Mirantis cloud infrastructure.  You will work hand-in-hand with technical staff and executives on improving the performance and business value of our customers’ clouds. In this role, you will also act as the voice of the customer within Mirantis to escalate problems and to drive prioritization of business needs for our customers.  Your success in this role means higher customer satisfaction, retention and expansion of Mirantis business. 

We guarantee that there will never be a boring moment while working at Mirantis!Responsibilities:Develop a trusted advisor relationship with key customer stakeholders and executive sponsors Define and maintain success plans for customers that outline the critical success factors, metrics for success, potential issues, and action plansAssist in the design and architecture of Mirantis cloud infrastructure.
Oversee pre-production operations planning and conduct customer on-boardingEnsure that change management, incident and problem management processes are working well Drive technical issue escalation within multiple internal and external teams
Provide detailed reviews of service disruptions, including recommendations to prevent a recurrencePrepare and review operational performance reports with customer, as appropriate for weekly, monthly, and quarterly cadenceLeverage knowledge of your customers’ environments to assist support engineers and service teams in better serving customer’s needs
Provide timely account or issue executive summary status reporting both to customers and management.Champion and advocate for customer requirements within Mirantis (be their voice)
Prepare and educate customers on new features and releases.Monitor adoption and utilization trends, work closely with customer and Mirantis teams to address adoption blockers.Proactively work with sales on subscription renewals, identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal.Required Skills / Experience:3+ years design/implementation/operations/consulting experience of distributed applications
2+ years hands-on systems administration / networking / troubleshooting
Background in multiple disciplines is a plus: business/operations reviews, process improvement, technical support and data center operations, program and project management, software development and deployment, business consulting.Solid understanding of cloud architecture and technologies.
Ability to manage multiple tasks and projects in a fast-moving and sometimes ambiguous environment
, work effectively across corporate functions (e.g. Sales, Services, Product Management, and Development).
Exceptional customer focus and bias for action
, ability to translate customer business goals and issues into actionable plans and solutions.Demonstrated ability to adapt to new technologies and learn quicklyAbility to manage customer escalations (internally and externally) and negotiate resolution.Excellent problem solving skills, including issue tracking, triaging and crisis management.Previous customer facing experience as a technical leadExceptional verbal and written communication skills, including the ability to lead and facilitate meetings and presentations, create content for documentation deliverablesBachelor degree required, at a minimum. Business or technical degree preferred.Be mobile and be able to travel to client locations as neededThe post Technical Customer Success Manager appeared first on Mirantis | Pure Play Open Cloud.
Quelle: Mirantis

Technical Customer Success Manager

The post Technical Customer Success Manager appeared first on Mirantis | Pure Play Open Cloud.
As our increasing roster of enterprises and service providers begin their cloud transformation, we are in need of technical and customer relationship talent to usher our customers through the operational challenges of adopting Mirantis as their platform.As a Technical Customer Success Manager, you will be one of the primary technical points of contact for our customers; helping to plan, implement, and coordinate ongoing operations of business critical Mirantis cloud infrastructure.  You will work hand-in-hand with technical staff and executives on improving the performance and business value of our customers’ clouds. In this role, you will also act as the voice of the customer within Mirantis to escalate problems and to drive prioritization of business needs for our customers.  Your success in this role means higher customer satisfaction, retention and expansion of Mirantis business. 

We guarantee that there will never be a boring moment while working at Mirantis!Responsibilities:Develop a trusted advisor relationship with key customer stakeholders and executive sponsorsDefine and maintain success plans for customers that outline the critical success factors, metrics for success, potential issues, and action plansAssist in the design and architecture of Mirantis cloud infrastructure.
Oversee pre-production operations planning and conduct customer on-boardingEnsure that change management, incident and problem management processes are working wellDrive technical issue escalation within multiple internal and external teams
Provide detailed reviews of service disruptions, including recommendations to prevent a recurrencePrepare and review operational performance reports with customer, as appropriate for weekly, monthly, and quarterly cadenceLeverage knowledge of your customers’ environments to assist support engineers and service teams in better serving customer’s needs
Provide timely account or issue executive summary status reporting both to customers and management.Champion and advocate for customer requirements within Mirantis (be their voice)
Prepare and educate customers on new features and releases.Monitor adoption and utilization trends, work closely with customer and Mirantis teams to address adoption blockers.Proactively work with sales on subscription renewals, identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal.Required Skills / Experience:3+ years design/implementation/operations/consulting experience of distributed applications
2+ years hands-on systems administration / networking / troubleshooting
Background in multiple disciplines is a plus: business/operations reviews, process improvement, technical support and data center operations, program and project management, software development and deployment, business consulting.Solid understanding of cloud architecture and technologies.
Ability to manage multiple tasks and projects in a fast-moving and sometimes ambiguous environment
, work effectively across corporate functions (e.g. Sales, Services, Product Management, and Development).
Exceptional customer focus and bias for action
, ability to translate customer business goals and issues into actionable plans and solutions.Demonstrated ability to adapt to new technologies and learn quicklyAbility to manage customer escalations (internally and externally) and negotiate resolution.Excellent problem solving skills, including issue tracking, triaging and crisis management.Previous customer facing experience as a technical leadExceptional verbal and written communication skills, including the ability to lead and facilitate meetings and presentations, create content for documentation deliverablesBachelor degree required, at a minimum. Business or technical degree preferred.Be mobile and be able to travel to client locations as neededThe post Technical Customer Success Manager appeared first on Mirantis | Pure Play Open Cloud.
Quelle: Mirantis

Cloud-based genomics means fast, secure and affordable analytics

The big bottleneck for research centers and clinical labs doing genomic analysis no longer comes from the sequencing itself, but the data analysis.
That’s why labs turn to Bluebee’s cloud-based genomics solution that flexibly and accurately supports scientific projects and patient diagnoses.
Customers can analyze sequenced DNA or RNA data coming from any type of sequencer on Bluebee’s secure, scalable high-performance computing environment. With Bluebee’s accelerated process, next-generation sequencing (NGS) pipelines run orders of magnitude faster than onsite infrastructure without compromising algorithms and methods. This means data can be interpreted faster so patients can be diagnosed and treated as soon as possible.
For example, a Bluebee’s client’s cancer diagnostics capabilities are seven times faster than its former process.
Diagnostic test providers and sequencing service providers also count on Bluebee’s cloud-based genomics solution to shorten data analysis turnaround times and to provide a better service to its customers.
Origin and foundation
A spinoff of the Technical University of Delft and the Imperial College in London, Bluebee is based in the Netherlands, with offices in Belgium and Boston. Its cloud-based genomics platform uses IBM Bluemix bare metal cloud servers and IBM Cloud Object Storage, as well as IBM Aspera to get the vast amounts of data in and out of the platform.
Aspera’s high-speed, reliable and resilient transfers contribute to reducing the end-to-end turnaround time of computational data analysis. It also enables Bluebee to comply with the strict security standards within the genomics industry.
Choosing IBM
Bluebee chose IBM Bluemix bare metal servers because IBM offers a “menu” from which the company can specify how much memory, how much CPU and what type of bandwidth it needs for each specific project. This means that Bluebee has the capability to engineer a system that exactly fits the task at hand. Bluebee found that other providers had more of a one-size-fits all approach.
Availability of local data centers was a key factor. Depending on where the customer is based, some regions have regulatory requirements that human genomic information may not leave the region. The Bluebee solution can be deployed in any of the 31 Bluemix data centers across the globe, and thus data residency control can be guaranteed to customers who can keep a consolidated overview of their data.
Benefits of cloud-based genomics
With Bluebee’s cloud-based genomics solution, customers don’t have to worry about the capital expenditure incurred by creating and maintaining in-house computer clusters. Customers don’t have to make any upfront investment at all. They pay as they go.
The solution offers the ability to scale, which is important when considering the large samples that come from cancer centers, for example. They typically submit two to three tumor cell samples along with a control sample for each patient, which could mean a total volume of data of more than 360 gigabytes per patient. In some cases, genomics data must be kept for at least five years, and a single genome string can potentially consume up to a terabyte of data.
Bluebee’s vision
Innovative technologies and techniques in genetic screening and analytics will enable the introduction of completely new diagnostics and therapies in healthcare. Bluebee believes that its unique combination of in-depth knowledge of the NGS field, high performance computing, clinical grade security, user convenience and cost effectiveness is essential to facilitate these breakthrough therapies.
Read the related cased study. Find out more about other IBM clients who are poised for success using the IBM Cloud as their foundation here.
The post Cloud-based genomics means fast, secure and affordable analytics appeared first on news.
Quelle: Thoughts on Cloud